What happens if my flight is delayed?
We monitor your flight. If it is delayed, your pickup time will be adjusted automatically.
FIND YOUR IDEAL TRANSPORTATION WITH US
Select your terminal to view the map and pickup instructions
Click to expand
the Terminal 3 Pickup Map
TERMINAL 3 PICKUP INSTRUCTIONS
Step 1: Collect your luggage
After passing migration, collect your luggage and proceed through customs.
Step 2: Exit through "Authorized Taxis and Transportation"
After customs, please follow the signs for "Authorized Taxis and Transportation."
Important
Ignore transportation vendors, timeshare representatives and anyone offering unsolicited assistance. They are not affiliated with Royal Pickup
If you need any assistance with your transportation, please contact Royal Pickup directly.
Please do not rely on information from taxi drivers or unauthorized transportation representatives regarding your Royal Pickup reservation. They are not affiliated with Royal Pickup and do not have access to your booking information.
In some cases, they may claim that they have contacted Royal Pickup on your behalf or tell you to take a taxi and that Royal Pickup will reimburse the fare afterward. This is not true.
Royal Pickup will never ask you to take another taxi and request reimbursement later.
To protect yourself from misleading information or unexpected charges:
- Do not allow anyone else to contact Royal Pickup on your behalf.
- Do not show your reservation information to unauthorized representatives.
- Do not take another transportation service unless instructed directly by Royal Pickup.
- If you cannot find us, please contact Royal Pickup directly and we will gladly assist you.
When in doubt, stay in the authorized transportation area and contact us directly. Our team is here to assist you. đź‘‘
Step 3: Proceed to the Royal Pickup meeting point
After clearing customs, exit the terminal through “Authorized Taxis and Transportation.” Once outside, your Royal Pickup representative will be waiting for you directly in front of the Air Margaritaville Bar. Look for the Royal Pickup logo and/or a sign with the lead passenger’s name.
Airport and logistics team phone numbers
Terminal 3 Airlines
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Aeroflot
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Allegiant
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American Airlines
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America West
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British
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Delta
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Iberia
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Iberojet
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Lot Polish
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Spirit
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Swift
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Thomas Cook
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United Airlines
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USA 3000
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Wamos
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World 2 Fly
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Wingo Airlines
GOOD TO KNOW
What happens if immigration or baggage is delayed?
Do not worry. We understand that airport processing times may vary.
What should I do if I cannot find our representative?
Stay in the authorized transportation area and contact us immediately. Please do not leave the terminal in another vehicle.
What happens if my terminal changes?
If your airline changes your arrival terminal, select the correct terminal above and notify our team immediately through WhatsApp or Contact Us
Does the airport have Wi-Fi?
Yes. You can connect to the airport's available Wi-Fi before exiting in case you need to contact us.